CQC Registration
About Us/CQC Registration
Our CQC Registration
Glimmer of Hope Care Services is fully registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.
Registration Number: RGP1-27019492198
Regulated Activity: Personal Care
Being CQC-registered demonstrates our commitment to safe, effective, compassionate, and well-led care. Our services are monitored to ensure we consistently meet national standards of quality and safety.
What CQC Registration
Means for You
Being a CQC-registered provider ensures that:
- Our services meet national standards of care for safety, effectiveness, and wellbeing.
- Our staff are trained, qualified, and fully background-checked.
- All our policies, procedures, and audits are regularly reviewed and monitored.
- Care is delivered in a person-centred, safe, and accountable manner.
- Inspections and reports are carried out and published by the CQC to ensure quality care, accountability and transparency in service provision.
Our Commitment to Quality & Safety:
- Compassionate, professional care
- Safe recruitment and staff training
- Governance, safeguarding, audits, complaints management
- Adherence to CQC’s key areas: Safe, Effective, Caring, Responsive, Well-Led
Frequently Asked Questions
What services are covered by CQC registration?
Glimmer of Hope Care Services is registered for Personal Care, which includes assistance with daily living activities such as washing, dressing, toileting, medication support, and meal preparation.
How often is Glimmer of Hope Care Services inspected?
CQC carries out inspections at regular intervals to ensure ongoing compliance with national standards.
Can I make a complaint about the service?
Yes. We encourage service users, families, and professionals to share any concerns they may have. Our Compliments and Complaints Policy ensures that every complaint is treated transparently, impartially, and with due diligence. Complaints are reviewed promptly, and we use feedback to continuously improve the quality of our services.
Can I give a compliment or positive feedback?
Absolutely. We welcome compliments as well as feedback about what we do well. Your positive experiences help us recognise staff achievements and inform best practices across Glimmer of Hope Care Services.
How to submit a compliment or complaint
Email: contact@glimmerofhopecare.co.uk
Phone: 07394315565
Contact for CQC Compliance:
Email: contact@glimmerofhopecare.co.uk
Phone: 07394315565
Business Hours: 9 AM – 5 PM